Order process, simple and fast ordering

How do I place an order at rasp-shop?

1. Shopping cart

Select the products you wish to order by clicking the "Add to Cart" button. This will add your selection to the shopping cart. You can change this selection at any time until you send your order by changing the number of products, by clicking the "Remove item" box to delete the selection or by cancelling the order process. Clicking the "Proceed to Checkout" button takes you to the next ordering step.

2. Checkout / Cash desk

Please log in with your email address and password if you already have a customer account, otherwise please register as a new customer. Your data is collected, processed and used in compliance with data protection regulations (Privacy Notice). No other use or transfer to third parties takes place. If you are already logged in, you can now select the shipping method. By clicking the “Next” button, you will get to the next step of the order process.

3. Check billing address / Select payment method

Now check your billing address and enter your desired payment method. By clicking the button "Next" you will be taken to the next step of the order process.

4. Check shipping address / Select shipping method

Now check your shipping address and enter your desired shipping method. By clicking the button “Next” you will be taken to the next step of the order process.

5. Complete the order process / GTC and revocation instructions

You will receive an overview of your order: the selected products, the shipping and billing address, and your contact details. Check whether all the information is correct and please read the General Terms and Conditions (GTC) and the Cancellation Policy carefully. You can only proceed with the order if you agree to the General Terms and Conditions and the Cancellation Policy (check the box). By clicking the “Buy Now” button, you send your order to us. Herewith, you place a legally binding order.

If you do not receive an order confirmation after completing the order process, please check your spam folder.

Right of withdrawal for consumers

You can find information about your withdrawal rights here.